Website Terms
WEBSITE TERMS
The information provided on this website is general information only and should not be treated as a final electrical, solar, battery or backup-power system design.
Package sizes, equipment, performance estimates, backup durations, electricity-cost projections and potential savings are indicative only. Actual results depend on factors including the property, electrical installation, roof orientation, shading, household energy usage, weather, electricity tariffs, network requirements and final system design.
All work is subject to inspection, site suitability, equipment availability and acceptance of a written quotation. If information on this website differs from a written quotation or contract, the written quotation or contract will apply.
Product images are for illustration purposes. Models, appearance and specifications may change or be replaced with an approved equivalent, subject to customer agreement.
Nothing in these terms excludes, restricts or modifies any rights or remedies available under the Australian Consumer Law that cannot legally be excluded.
PUDD ELEC may update the information on this website at any time. While reasonable care is taken, we do not guarantee that every page will always be complete, current or free from errors.
Privacy Policy
PRIVACY POLICY
PUDD ELEC respects your privacy and is committed to handling personal information responsibly.
INFORMATION WE COLLECT
We may collect information that you provide through this website, by telephone, by email or during an enquiry or quotation. This may include your name, telephone number, email address, property address, electricity usage, project requirements and any photographs or documents you choose to provide.
Our website may also collect limited technical information through cookies, analytics and website-hosting services, including browser type, device information and pages visited.
HOW WE USE YOUR INFORMATION
We may use your information to:
• respond to enquiries
• arrange site assessments
• prepare quotations and system designs
• provide electrical, solar, battery and related services
• communicate about your project
• manage warranties, service requests and business records
• improve our website and services
• comply with legal and regulatory requirements
DISCLOSURE
We may provide relevant information to employees, contractors, suppliers, network providers, accreditation bodies, software providers or other service providers where reasonably necessary to assess, quote, deliver or support your project.
We do not sell personal information.
STORAGE AND SECURITY
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access. Information may be stored using website, email, accounting, cloud-storage or customer-management service providers.
ACCESS AND CORRECTION
You may contact us to request access to, or correction of, personal information we hold about you.
CONTACT
For privacy questions, corrections or complaints, contact:
PUDD ELEC
harrison@puddelec.com.au
0491 792 411
We may update this policy when our practices or legal obligations change.